Terms of service

This website is operated by Casa Marisol, a brand owned and operated by Mama Luma Inc., a company incorporated in Delaware, United States. Throughout the site, the terms “we”, “us” and “our” refer to Casa Marisol and Mama Luma Inc.

By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Online Store Terms

By using this site, you confirm that:

You are at least the age of majority in your jurisdiction
You will not use our products for any illegal or unauthorized purpose
You will not violate any laws in your jurisdiction

We reserve the right to refuse service to anyone at any time.

Products & Availability

All products are subject to availability.

We reserve the right to:

Limit quantities of any product
Discontinue products at any time
Refuse any order at our sole discretion

We make every effort to display product colors and details accurately, but cannot guarantee exact representation across all devices.

Pricing & Payments

All prices are subject to change without notice.

We reserve the right to:

Modify pricing at any time
Cancel orders due to pricing or system errors

Payments must be completed at checkout. Orders are processed only after payment confirmation.

Orders & Acceptance

We reserve the right to refuse or cancel any order, including for:

Suspected fraud
Incorrect pricing or product information
Unusual or excessive quantities

Once an order enters processing, it cannot be modified or canceled.

Shipping & Delivery

We ship internationally using third-party carriers.

By placing an order, you agree that:

Delivery timelines are estimates and not guaranteed
Delays caused by carriers, customs, or external factors are beyond our control

For international orders:

Customers are responsible for all customs duties, taxes, and import fees
Refused or undelivered shipments are non-refundable

Returns & Exchanges

By placing an order, you agree to our Return & Refund Policy.

Key terms include:

No refunds to original payment method
Store credit only (if approved)
Size exchanges subject to strict conditions

Intellectual Property

All content on this website, including but not limited to:

Designs
Images
Logos
Text

is the exclusive property of Mama Luma Inc. and may not be used without prior written consent.

Limitation of Liability

To the fullest extent permitted by law, Mama Luma Inc. shall not be liable for:

Any indirect, incidental, or consequential damages
Losses related to product use or misuse
Delays or failures caused by third-party services

All products are provided “as is” without warranties, except where required by law.

Indemnification

You agree to indemnify and hold harmless Mama Luma Inc. from any claim or demand arising from:

Your breach of these Terms
Your violation of any law
Your misuse of our products

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.